SaaS UX (User Experience) aka Why I Broke Up With Pandora

Pandora Logo SaaS UX

Every week for over 7 years I’ve gone to the same store and bought a cup of coffee. Over 364 times, same store, same cashier, same cup of coffee. One day I reach into my pocket to grab my wallet like I’ve done 364 times before, and lo and behold my wallet was gone. At some point my pocket had been picked … Read More


John's finger hovered over the grimy mouse button, illuminated by nothing more than the glow of the monitor and a beam of moonlight that shone through the dirty flaking window. John glanced around the dingy motel room that contained what was left of his life... a stained mattress resting haphazardly on a broken frame, a nightstand that was likely fished ... Read More

Memorial Day 2016

It’s Memorial Day… For the longest time, all that really meant to me was that it’s a long weekend, and the pools open. Historically, it began as a way to honor those who died during the US Civil War, back in 1861.  (Quite near DC actually, the first Memorial Day was to honor graves in nearby Warrenton Virginia, it was … Read More

Apple vs the FBI: Is Encryption a Right?

Apple released a customer letter yesterday (February 16, 2016) explaining and defending their stance to refuse to create a backdoor to iOS. It is well written, and if you’re not aware of what’s going on on this front, I’d suggest you check it out, as well as The Verge’s write up Apple vs the FBI: all the news on the battle … Read More

A Case Against Birthdays

I’m terrible with Birthdays, I always have been. I forget to call, I forget to write.  It isn’t that I don’t care about you. It’s that I don’t care about Birthdays. Your Birthday is meant to be a celebration of your life.  And if we still lived in a time where you’d have to ford three rivers, repair a broken axle, hunt … Read More

Fellow Human?

I believe it was Winston Churchill who said “To improve is to change, to perfect is to change often.”  Ok actually I did believe he said it then searched and confirmed it so I wouldn’t sound like a pretentious jackass if I was wrong.  That’s one of the many joys of the internet now, is that any fellow human can … Read More

PF Changs vs Red Door Spa

Otherwise known as a tale of two business mentalities. About a month or so ago, it was Bridget’s (my wife) birthday. So I set up a little dinner with some family and friends at the local PF Changs and then set her and some of her friends up with a day at the spa at the Red Door Spa. Both … Read More

A response to Bill

… On the topic of Fresh Market in Vienna. For those who don’t know what this is all about, you can read some of these articles: NBC Washington The Business Journal Vienna Patch On the internet, Bill argues like a 17th century nobleman. This is almost a direct quote from his facebook page:  “Wilt you not disclose thine most heinous … Read More